FREQUENTLY ASKED QUESTIONS
Your question is important to us! Please check out these frequently asked questions and their supporting answer.
Common Questions & Answers
Simply click on a question to reveal answers that will best resolve your concern.
To file a claim or request service on your covered product, enter your contract number or the phone number associated with your contact in the "Find Your Contract" section on this page and complete the online request forms.
The fastest way to check on the status of your service appointment is to contact your assigned servicer. If you don't have the contact information for your servicer, for furniture call 855-266-6349 and for Conns call 800-316-2993. and we’ll be happy to share that information with you.
Please cancel your service appointment with your service provider. If you don't have the contact information for your servicer, for furniture call 855-266-6349 and for Conns call 800-316-2993.
You may cancel your plan at any time, no questions asked. If you don't have the contact information for your servicer, for furniture call 855-266-6349 and for Conns call 800-316-2993.
Please refer to your Terms and Conditions for full details of your plan.
Didn't have any luck? Let's go ahead and find your contract so that we can better assist you.
FIND YOUR
CONTRACT
To manage your service contract, file a claim or request service, we’ll need to look up your contract information.
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